Excellent customer service

When reading other reviews, I was hesitant on this product. Other people had mentioned that support was horrible or non-existent. I can say beyond a doubt that was not the case when I called. The product arrived and the box looked in great condition. When it was installed (we did a permanent install) the spray arm didn’t quite rotate under the basket. I called support and within 3 minutes the problem was solved.

I had noticed some reviews commenting on no parts were available. That is not the case either. On their website there were a lot of replacement parts available.

Finally, if I had to find a single complaint it would be difficulty in finding fittings to fit the drain outlet on the dishwasher for permanent installs. After a little creativity everything worked as good as I could expect. I recommend this product.